Q: Does this machine need to be assembled when I received it?
This machine comes as a kit. You need to assemble it yourself. All tools and part are included in the kit.
Q: Are there software and instructions can I get it?
You can get the software ,contact us.
Q: Whick type computer system can run its software?
The software only support the Windows system.
Q: What's the laser's lifetime?
The laser module have over 6,000 hours lifetime.
Q: What material can it engrave?
Wood, bamboo, plastic, paper, leather, rubber.
Q: What material can it cut?
cork wood, paper, thin leather.
Q: Can I use it to cut or engrave on metal?
It can not engrave or cut on any metal.
Q: Can I regulate the laser power or the laser power is adjustable?
Sorry that the Fixed laser power is not adjustable, but the engraving speed is adjustable.
Q: How long can the machine work continuously?
It can work continuously about 45 minutes, after the laser mould cool down(about half of an hour), then start work again. Long time work continuously with shorten the laser module liftetime.
Q: When I receive it, how to let it work?
Fist of all, you need to plug the stepper motor power cable to the controller board, then installl the software and the driver, power supply the machine,that’s all.